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Frequently Asked Questions

Please see below for answers to our most frequently asked questions.

We recommend washing your cashmere blend knit by hand using a detergent designed for cashmere, wool or delicate fabrics. You can also wash it on a hand wash cycle in the washing machine at no more than 30 degrees. For best results, place the knitwear in a laundry net and don’t spin at more than 700rpm. It’s always a good idea to gently de-pill your garment with a cashmere comb before washing it. Need more help? Read our full Cashmere Care Guide or 10 ways to look after your cashmere jumper guide.

Cashmere is an ultra-soft fibre that can be taken from any type of goat, but the finest, most sought-after cashmere is made from the hair of a certain type of goat, native to the Gobi Desert and Central Asia. It’s combed from the fleecy underbelly using a very natural process in the springtime when the goats start to shed their winter coats. Fibres are dyed, blended with other colours and/or fibres, combed into thin sheets, spun into yarn, and woven into the fabric’s colour and pattern. Read more about cashmere’s history and qualities in our Complete Guide to Cashmere blog.

Cashmere is nature’s insulation, and its primary function is warmth. It achieves this by having a microscopic structure that traps warm air between its fibres. This cushion of air slows the speed at which heat leaves your body, and since you’re always producing heat, that’s enough to keep you toasty warm. In addition, the fabric is highly breathable, lightweight, silky soft and versatile. Read more on why cashmere is great in the winter months here.