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Frequently Asked Questions

Please see below for answers to our most frequently asked questions.

You can wash a cashmere item of clothing, but you must take greater care when compared to washing clothing items made of materials such as cotton. We recommend that Luella cashmere items of clothing are washed by hand (or a 30-degree maximum hand wash cycle in the washing machine), which ensures that there is no shrinkage or damage to the item.



When you find a jumper you love, you want to wear it every day – and that means it needs to be wearable all year round. We’d say your best option would be a long-sleeve cashmere jumper with a relatively light knit. 

That way, you can wear it over a T-shirt and under a coat in winter, or just over a vest in the summer, although cashmere is gentle enough to wear against the skin if you prefer. We sell our medium-weight Classic Star Jumpers all year round, so our customers agree!

Winter fashion is obviously about keeping warm, but it’s important that your clothing is breathable and, of course, that it looks fantastic. 

In our opinion, the winter winner is cashmere. It’s light wool with good insulation, but it’s also naturally breathable so you’ll stay fresh. You can wear a cotton T-shirt underneath it when you really need to wrap it up, but it’s perfect for indoor and outdoor wear in the cooler months.

Our cotton knit jumpers and jersey T-shirts can be put in the washing machine at medium temperature. As for cashmere, we recommend hand-washing in lukewarm water with a very gentle soap (some people use baby shampoo instead of washing powder). 

Then, let it air-dry on a flat rack – don’t hang it up. There’s specific washing information on each garment page – just click “Garment care” – and on the clothing labels. Also, refer to our articles on dry cleaning and ironing cashmere for more information.

Cashmere is an ultra-soft fibre that can be taken from any type of goat, but the finest, most sought-after cashmere is made from the hair of a certain type of goat, native to the Gobi Desert and Central Asia. It’s combed from the fleecy underbelly using a very natural process in the springtime when the goats start to shed their winter coats. Fibres are dyed, blended with other colours and/or fibres, combed into thin sheets, spun into yarn, and woven into the fabric’s colour and pattern. Read more about cashmere’s history and qualities in our Complete Guide to Cashmere blog.

Cashmere is nature’s insulation, and its primary function is warmth. It achieves this by having a microscopic structure that traps warm air between its fibres. This cushion of air slows the speed at which heat leaves your body, and since you’re always producing heat, that’s enough to keep you toasty warm. In addition, the fabric is highly breathable, lightweight, silky soft and versatile. Read more on why cashmere is great in the winter months here.